Benefits of having your security system monitored and maintained

Benefits of having your security system monitored and maintained are immense.  All of our monitored security alarm systems are linked via a telephone line and/or mobile network using GPRS, to our ARC (Alarm Receiving Centre).  On notification of an intruder alarm activation, fire or personal attack call, our operators automatically receive notification of your pre-arranged key holder and instructions. This allows them to take the appropriate action according to your instructions by either calling your home, your key-holder, or the emergency services if the alarm signal has been confirmed.  (To confirm the first call as genuine, a signal is sent from a second detection device; this process reduces the risk of wasting police time on a false alarm call).

Levels of Risk

We offer all clients a range of monitored systems depending on the level of risk.  If you feel that your property is of a higher than normal risk, or a family member needs more consideration, an extra secure link between the ARC and your home may be needed.

Liaising with you and your insurance company, our surveyors can advise as to which system best suits your needs. Processing of calls is the same for all types of monitoring once the signal is received at the ARC.


Having your system regularly maintained is prudent and cost effective.  Depending on what level of cover you decide on, your system will be maintained either every six months or once a year.  At the time of the engineer’s visit, he or she will take the time to clean all equipment, check it’s functioning correctly.  And should the system be showing signs of wear and tear or a fault could be likely to occur, they will then advise and discuss with you what the best options will be going forward.

We have a wealth of knowledge to share so if you would like further information or to discuss your requirements, give us a call to discuss further today on 0345 23 098 23