System Watch

Ensuring Your CCTV Is Working. When You Need It Most!

Your CCTV systems are used to protect your people, assets, customers, and property. Crime Prevention Services want to ensure it stays that way, which is why we offer a maintenance service with a difference – System Watch.

By automatically checking the status of your CCTV systems 24/7, we can ensure your CCTV systems are operational when you need them most. And our rapid response team can proactively resolve faults, tampering, or vandalism – before they become critical!

 

What is System Watch?

Our innovative System Watch service gives you the peace of mind that your CCTV systems are always operational. So by targeting systems identified with issues, we can reduce your system downtime and security risks.

 

 

How Does System Watch work?

Our System Watch solution works by automatically connecting to your CCTV systems remotely every hour, and retrieving diagnostic and operational information.

This information is automatically analysed, and issues are reported to our service team. They then verify and fix them remotely where possible, or schedule a service visit to your site.

 

Why System Watch?

Issues with security systems could be putting your people, assets, customers, and property at risk if they are not detected and rectified in a timely manner.

Traditional annual maintenance can leave users vulnerable if an issue occurs between service visits. Because you are relying on someone to report them – often after an incident has occurred.

System Watch from Crime Prevention Services ensures your CCTV systems are working and fit for purpose. Especially when you need them most.

 

 

24/7 Peace of Mind

We check your CCTV systems every hour of every day. Therefore, any faults and issues can be detected and resolved in a timely manner.

 

Routine System Checks

Your systems are automatically checked for faults, tampering, and vandalism, which consequently affects their performance. This includes:

Image Integrity Checks

On compatible systems, the integrity of the images can be checked automatically.

As a result, we are alerted if your cameras have been tampered with, obscured, moved, are out of focus, or too bright or dark.

 

Daily Status Report

You can receive a Daily Status Report email which shows a ’snapshot’ status of all your sites in one email.

 

Live Status Page

You are provided with a web link to see the live status of your own sites. So you will be able to access this on your phone, tablet, or browser.

 

Does It Work With Systems Behind Firewalls?

Our maintenance solution works even if your CCTV systems are behind a firewall, on a corporate network, or where there is no direct connection to the system.

 

Scalable Maintenance Service

System Watch from Crime Prevention Services is scalable, hence an unlimited number of sites can be monitored. Whether you have a handful or thousands of sites, your CCTV systems can be checked and maintained proactively.

 

So Recap The Benefits For Me…

  • Issues are detected automatically.
  • More effective CCTV maintenance.
  • Targeted service visits.
  • Reduced system downtime.
  • Daily system status reporting.
  • Live web page view.