Ever wondered what our CPS Senior Surveyors do ?
Senior Surveyor, John Ayre, has a wealth of knowledge about the electronic fire & security industry and an in-depth understanding of the CPS ethos of excellent customer service having been with the company since it’s earliest days.
John kindly answered some questions earlier this month about the challenges and opportunities he encounters on a typical day.
How does your day usually start?
Normally by a huge welcoming from our two lovely little dogs, followed by yours truly making the household a nice cup of hot tea!
A quick shower and I’m off to start my day at around 7.30am.
What does a typical day as a surveyor look like?
The best part of being a Senior Surveyor, to be honest, is that every day is different!
One day I can be surveying a Quarry or a Wind Turbine Farm that needs a high tech surveillance system designing, and the next day I can be surveying a palatial millionaire’s mansion for someone who needs a very secure remotely monitored IP CCTV system, intruder alarm and access control system.
The job requires extensive knowledge of the electronic security industry and keeping up to date with the latest advances in technology to provide the best solution to our client’s security needs.
My job is to protect peoples livelihood’s, businesses, loved ones and valuables, and it is a job that I take very seriously.
I prepare all my own system design drawings and specifications, following my site survey, which are then presented to the prospective clients.
What is your favourite kind of survey to conduct?
As a Surveyor I have the opportunity to see many different clients, ranging from small domestic properties to multi-national chain stores. Recently I have carried out a full security risk assessment survey for a new customer that stores very high value jewellery. Part of their insurance stipulation was that they needed a very sophisticated and reliable security system, to not only protect their assets but more importantly their staff. This whole project was an interesting challenge and relied on presenting the very latest electronic security solutions to the client.
Following on from my survey, I presented my proposals to the company Board of Directors and very shortly afterwards we started the installation, which consisted of a Grade 3 Intruder Alarm System, IP CCTV System and an Access Control System controlling all external and internal doors including air locks.
I get a massive sense of achievement once the whole system has been installed and exceeds the customers’ expectations.
What challenges do you face in your job on a daily basis ?
Every day presents its own unique set of challenges including providing surveys & design specifications for unusual security requirements, visiting remote/inaccessible locations and designing systems which include the integration of multiple electronic security products such as CCTV cameras, Access Control equipment and Intruder Alarm sensors.
Understanding each client’s individual needs on a wide variety of installations is one of the most important things for me to get absolutely right, though ultimately one of the most difficult, as all clients will have different needs.
At CPS we pride ourselves on listening to our clients and providing them with the best possible security solution for their needs every time.